What is covered
- Manufacturing defects in materials and workmanship.
- Structural issues under normal residential use.
- Hardware failures supplied with the product.
What is not covered
- Normal wear and tear, scratches, or stains from everyday use.
- Damage from misuse, improper assembly, or modifications.
- Exposure to moisture, direct sunlight, or harsh chemicals.
How to claim
Share your order ID, photos of the issue, and a brief description at contact@rusticmango.com. Our team will review and advise on repair, replacement, or next steps.
