Shipping Policy – Rustic Mango

At Rustic Mango, we are committed to delivering your furniture safely and on time. Our shipping policy ensures that you enjoy a smooth and efficient delivery experience.

Shipping Locations

We offer delivery across India. Whether you’re in a metro city or a remote area, we ensure your order reaches you without hassle.

Shipping Charges

• Standard Shipping: Free shipping on all orders across India.
• Remote Locations: For deliveries to remote areas, there may be additional shipping charges. If applicable, these will be calculated during checkout and informed to you before confirming the order.

Delivery Timeframe

• For metro cities: Orders are typically delivered within 7-10 business days.
• For other locations: Delivery may take 10-15 business days, depending on your location.
• Custom-made or personalized items may require additional processing time, which will be communicated at the time of order.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email or SMS with tracking details. You can use these details to track the status of your shipment.

Delivery Process

Our delivery team will contact you prior to delivery to schedule a convenient time. Please ensure that someone is available to receive the order. For larger items, ensure there is adequate access space for the delivery team to move the furniture safely.

Damaged or Missing Items

In the rare event that your order arrives damaged or with missing parts, please contact our customer support within 48 hours of delivery. We will arrange for a replacement or repair as necessary, ensuring minimal disruption to your experience.

Important Notes

• Delivery timelines may vary based on unforeseen circumstances such as weather, strikes, or other external factors. We will keep you updated in case of any delays.
• Our delivery team is not responsible for furniture assembly unless otherwise stated.

We take great care in ensuring that your Rustic Mango furniture arrives in perfect condition, ready to enhance your home. For any further queries, feel free to reach out to our support team.